We would like to update this thread and provide you with the following details.ġ- After checking the reports provided, we noticed that the system is running Windows* 10 Pro Insider Preview, Version: "7 Build 19577". Click the menu where it says "Summary" to change to "Detailed View".Ĥ.3- To save your scan, click Next and click Save.Ĥ.4- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. However, Was there any tunning utility running in the past that for instance, was uninstalled before installing Intel® Extreme Tuning Utility (Intel® XTU)?Ģ- Did Intel® XTU work fine with any version prior to 6.5.1.360?ģ- Was there any Software, Hardware or Windows® update change before the issue occurred?Ĥ- Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.Ĥ.1- Download the Intel® SSU and save the application on your computer.Ĥ.2- Open the application and click "Scan" to see the system and device information. In order to check this behavior further, could you please provide the following information?ġ- We noticed you mentioned there are no other tunning utilities running. Thank you for posting on the Intel® communities. P.S.: If it matters: Intel Core i7 5930K on a Plex HD X99 mainboard. I think it's the best to post the log here, may be someone could point me to the right direction.Īre any tools known to specifically cause such a problem, even if they are not running / closed? I looked in log file, but I don't know what the exact problem is, because there are more than one errors. So that indicates, that it should basically work. 360, at which it worked - till I rebooted.
There were only one single time, after installing. First I tried version 6.5.1.360, then 6.5.1.371, both gave same errors.
I already tried to uninstall and have searched for and deleted remaining files in and afterwards, to ensure to make a clean install (did a reboot before and after install in every attempt). Utility won't start and gives above error message but there are no other tuning utilities running.
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